Any reference to us/we/Blackjack/Blackjack Surface Technology/seller/our means Blackjack Surface Technology Ltd whose website www.blackjacksurfacetechnology.com is owned and operated by Blackjack Surface Technology Ltd
19 Elizabeth Drive
VAT number 103 8884 09
Registered in England 07474737
Tel: 0845 6769 703
You/Your/purchaser refers to the customer who is purchasing goods from Blackjack Surface Technology Ltd
Goods refers to any items the seller (Blackjack Surface Technology) has agreed to provide to the Purchaser.
This contract is covered by English law.
Products on this website comply with all relevant UK legislation only. Blackjack Surface Technology Ltd do not make any claims that they will comply with the legal requirements of countries outside of the UK.
Blackjack Surface Technology Ltd warrants that the Goods are produced within the accepted tolerance levels in accordance with the standard specifications stated in the manufacturers official literature on the Goods current at the relevant time. Save as aforesaid, all other conditions, guarantees, or warranties whether express or implied by statute, common law or otherwise including (but without prejudice to the generality of the foregoing) conditions, guarantees, or warranties as to quality, fitness for purpose or description of the Goods or their life or wear or use under any conditions whether known or made known to the Seller or not hereby excluded. Blackjack Surface Technology Ltd has no influence or control over site conditions, preparations or application methods and, as such, liability for any and all direct loss or damage resulting to the Buyer from defects in the Goods or any other cause shall be limited to the purchase price of the quantity of the Goods in respect of or in relation to which such loss or damage is claimed.
Blackjack Surface Technology Ltd will endeavour to meet delivery dates desired by you but will not be liable for any loss or damage (including loss of profit or indirect losses) suffered by you due to the delay of a delivery which is out of the control of Blackjack Surface Technology Ltd.
When you place an order with us, whether by the website or telephone, a confirmation email will sent to you to confirm we have received your order.
If there are any issues with your order e.g. products no longer available or a pricing mistake, we will contact you directly before proceeding. Once we are happy that the order is correct, we will email you to confirm we have accepted your order and that there is now a contract between us.
The order confirmation sent by us will contain the full price of the items including VAT at the current rate. We will also advise of our estimated dispatch date.
Pictures and images on this website are illustrative only. There may be slight variations from the images shown.
All information provided on this website is as accurate as possible but is approximate and provided in good faith.
If for circumstances beyond our control we are unable to provide the items ordered by you, we will offer an alternative product of equal of greater value. If you choose not to accept this alternative, the contract will be terminated and the monies paid by you will be refunded in full.
Orders can be placed on our website by selecting products and adding to the basket. Should you not wish to purchase using the internet, you can telephone your order by contacting us on 0845 6769 703.
On the website postage charges will be shown prior to you placing your order.
All goods ordered on the website must be paid for in full at the time of ordering.
All payments on our website are SECURE. Payments are processed by SagePay, a third party payment gateway which uses encryption so that all your bank card details are secure and also offers additional fraud protection with 3D secure. You can order using Visa, Mastercard, Solo, Maestro and Visa Electron.
All prices on our website are in UK pounds and include Value Added Tax at the current rate.
Our products are dispatched using various couriers the next business day after the order.
Goods being delivered will normally be with you within two days of dispatch.
From time to time it may be necessary to package up your goods into more than one delivery.
We deliver anywhere in mainland Great Britain. Deliveries to the Republic of Ireland, Channel Islands or the Highlands/Islands of Scotland can be arranged by calling our office and agreeing a price.
Deliveries will be made to the address you specified on your order.
Should the delivery address change after the order has been made, Blackjack Surface Technology reserve the right to change the delivery charge should there be any additional charges incurred from the courier.
You must be able to receive the order on the expected delivery date. If, due to circumstances beyond your control you are unavailable you must contact the delivery company to arrange a new delivery. If you do not contact the delivery company your product will be returned to us and any further deliveries will result in an additional charge.
Blackjack Surface Technology Ltd will endeavour to meet estimated delivery dates but will not be liable for any loss or damaged suffered by the purchaser due to the delay of a delivery which is out of the control of Blackjack Surface Technology Ltd.
Should you not be at home to accept the order Blackjack Surface Technology Ltd will accept no responsibility for loss or damage to items as a result of you instructing the delivery company to leave goods unattended.
Any claim by you made for faulty or defective goods must be made within 24 hours of the delivery of the items. This should be confirmed in an email (firstname.lastname@example.org) or via a telephone call and Blackjack Surface Technology Ltd will confirm receipt of this.
If your delivery fails to arrive, please contact Blackjack Surface Technology Ltd on 0845 6769 703 as soon as possible.
You can cancel your contract up to 7 workings days after the day of delivery and you must return goods, complete with the original packaging and unopened to Blackjack Surface Technology Ltd at your own expense. Goods must be packaged to ensure their safety during transit. Only goods that have not been used or opened will be accepted unless there is a fault.
Upon receipt of any goods returned and after checking the condition of the items, Blackjack Surface Technology Ltd will refund the monies paid for the goods to the customer.
If you wish to cancel your contract within 7 working days after the day of delivery, you must contact us by email or letter to confirm the cancellation. Blackjack Surface Technology Ltd will confirm the cancellation to you via email.
Customers are not obliged to give a reason for cancellation but we do ask to ensure that if there are any service issues, Blackjack Surface Technology is able to address these.
Failure to return the goods will result in a charge for the cost of Blackjack Surface Technology Ltd arranging a courier to collect them from your premises. Any damaged goods not reported by you within 7 days of the delivery of the order will be deemed as being the responsibility of the customer and hence Blackjack Surface Technology Ltd will charge for this.
Note: Your statutory legal rights are not affected by this cancellation Policy. You are still entitled return faulty or misdescribed goods. Please see Faulty Goods section for more information.
You should report any faulty goods to Blackjack Surface Technology Ltd as soon as the fault is identified. This should be done via email, telephone or letter. Blackjack Surface Technology Ltd will then deal with the fault arranging replacements where necessary in accordance with your legal rights.
Any replacement goods will be arranged without delay and without charge to the customer. We will not however dispatch replacement goods until the customer has returned the original faulty item to Blackjack Surface Technology so that the fault can be confirmed and checked. Blackjack Surface Technology Ltd will reimburse the customer for the cost of the return.
Please ensure you keep all receipts as proof of purchase.
The term Blackjack Surface Technology Ltd, Blackjack, www.blackjacksurfacetechnology.com or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 19 Elizabeth Drive, Hartford, Huntingdon, Cambs. PE29 1WA. Our company registration number is 07474737
The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. You are permitted to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
You may link to our website you may do so but may not without express permission of Blackjack Surface Technology Ltd indicate or imply that Blackjack Surface Technology Ltd is endorsing your site or your company in any way. You may not reproduce any content from our site without permission.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
We aim to provide a good service and all efforts are made to ensure the site is up 365 days per year. There may however be occasions due to circumstances beyond our control when the site is not available or is down for maintenance. Blackjack Surface Technology Ltd will not be liable if the website is down at any time.
When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.